Sales Order Processing

To achieve better results at the close of
the sales order process, start at the beginning

  
We often hear a consistent story from our customers: the process of moving incoming sales orders to the order confirmation stage in SAP is time-consuming and error-prone. Too many people are handling incoming orders, and there is no clear standard process. These issues routinely lead to troubles like high order processing costs, slow cash flow, and customer dissatisfaction.

As a certified SAP add-on, ReadSoft’s automated solution for handling incoming customer orders resides and works seamlessly inside SAP. When a customer order arrives, ReadSoft’s recognition technology automatically handles the gathering and recording of relevant information. It then provides checks against existing data in SAP and a built-in workflow for discrepancy handling, enabling a swift, accurate, and documented trail to the creation of order confirmation. 

Key features and benefits

• Automatic collection and identification of relevant order data such as SAP sales organization, distribution channel, sales group, and SAP material number
• Automatic checking of item quantity and price availability
  before an order is created
• Integration of customer-specific determinations and checks
• Increased process control and full transparency
• Earlier identification of errors and exceptions
• Safe and automatic creation of orders by extensive consistency checks
• Shorter processing times  
• Lower costs in the order receipt process
• Increased customer satisfaction due to optimized order process