We often hear a consistent story from our customers: the process of moving incoming sales orders to the order confirmation stage in SAP is time-consuming and error-prone. Too many people are handling incoming orders, and there is no clear standard process. These issues routinely lead to troubles like high order processing costs, slow cash flow, and customer dissatisfaction.
As a certified SAP add-on, ReadSoft’s automated solution for handling incoming customer orders resides and works seamlessly inside SAP. When a customer order arrives, ReadSoft’s recognition technology automatically handles the gathering and recording of relevant information. It then provides checks against existing data in SAP and a built-in workflow for discrepancy handling, enabling a swift, accurate, and documented trail to the creation of order confirmation.